Thank you for shopping with NS Novelties and for your interest in our products.
All our products carry a year warranty against malfunctions and failure due to regular use. If your product is defective, please follow the below instructions to obtain a replacement:
Send your defective unit to:
Please include a copy of the receipt, the reason for the return, full contact information (including your return address) in case we need to contact you.
If you do not have a receipt, you may contact NS Novelties at NSNWarranty@NSNovelties.com for further instruction. A receipt is needed to validate the date of purchase and your eligibility for a warranty claim.
Once we receive your return, a replacement will be dispatched to you.
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